Support Resources
Before contacting us, please check the following resources – you might find an immediate solution.
- FAQ – Quick answers to common questions.
- Documentation – Comprehensive user guide.
- Changelog – Stay updated on changes.
Common Issues & Troubleshooting
Template Not Working
- Ensure GSAP is loaded correctly in your project.
- Check for console errors and fix any missing dependencies.
- Verify that all file paths are correct.
Animations Not Running
- Make sure you've included the JavaScript file and called the animation function.
- Check if ScrollTrigger is properly registered.
- Test in incognito mode to rule out browser extensions.
Performance Issues
- Reduce the number of Animated Elements
- Use
will-changeon animated elements. - Optimise images and assets.
Contact Support
If you've tried everything and still need assistance, please reach out to us. Include as much detail as possible about your issue.
Technical Support: support@startknowledge.in
General Inquiries: contact@startknowledge.in
We aim to respond within 24 hours on business days.